Frequently Asked Questions
Everything you need to know about LiTime energy solutions and services.
What is the typical lifespan of a LiTime LiFePO4 battery?
Our LiFePO4 batteries are designed for longevity, offering 4000+ deep cycles at 100% Depth of Discharge (DOD), which can last up to 10 years depending on usage and maintenance.
How long does shipping take and what are the costs?
We offer free ground shipping on all orders within the contiguous United States. Orders are typically processed within 1-2 business days, with delivery taking 3-7 business days via reliable carriers like FedEx or UPS.
Can I connect LiTime batteries in series or parallel?
Yes, most of our batteries support connection in both series (to increase voltage) and parallel (to increase capacity). We recommend a maximum of 4 batteries in series and 4 in parallel for a 4S4P configuration.
What is your return policy for electronic components?
We offer a 30-day return policy for items in their original packaging and condition. If the product is defective upon arrival, LiTime covers the return shipping costs and provides a full refund or replacement.
What kind of warranty comes with my purchase?
LiTime provides a competitive 5-year warranty on all lithium iron phosphate batteries, covering manufacturing defects and technical malfunctions to ensure your power system remains reliable.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Affirm to help you manage your investment in renewable energy.